A very big congratulation to Phil & Sharon
on the purchase of their awesome Suzuki Swift GL.
Welcome to the Suzuki Family. From all of us here at Frankston Suzuki.
"I have purchase a brand new Suzuki swift, about 2 weeks ago and I just thought I'd transfer you my feedback about this experience.
First of all, I'd like to say that I had dealt with a lot of different dealership (inc. Suzuki Brighton, Volkswagen Hyundai ....) and it was such a bad experience I almost dropped the idea of buying a new car.. I randomly called Frankston Suzuki , at my last hope and was Amazingly surprise by the level of customer service offered by Kyle.
He was always polite, courteous and never pushy. He managed to get us a great deal and we were so so happy with the whole sales process!
My partner is a national sales manager for a different company and was SO impressed with Kyle, especially when we found ou the has been working at Bayside for a few months only! A lot of sales persons seem to forget that buying a first brand new car is such a massive step, it is so stressful, expensive, and exciting at the same time.
Kyle was just the perfect person to help us making that purchase, his professionalism, attitude (very calm and so positive) as well as personality really made the whole process STRESS FREE. Then we made the rest of the team (Donna and Nick ) we were so happy they were also friendly and professional!
You are so lucky to have such amazing people working at Frankston Suzuki and you can be sure I will recommend you guys to all my clients, friends and family!
Thanks again a million Kyle, you are a gem, and we wish you all the best in your future!"
- Fariza and Gerard
"We are loving our new Suzuki and have noticed a few improvements over our last model (which is nearly 7 years old).
The gear change is very smooth and the engine seems to have more power which makes the car a lot of fun to drive. We are getting the hang of the Sat Nav and this is proving very useful. Using the USB for playing music from other devices is also great.
We have passed our older model to our son who is loving having his own wheels, so it is nice to still have the car in the family.
We were very happy with the service provided by yourself, you have a very friendly nature and were not at all 'pushy' when we were making a decision as to whether or not we would purchase a new vehicle.
All in all we would not hesitate to recommend Frankston Suzuki and particularly yourself, to friends if they were in the market for a new vehicle.
We look forward to catching up when we come in a few weeks for the 1,000 km service."
- John and Sandy Robertson
"I would like to take the time to tell you what a terrific job you did of getting me over the line with my purchases. I have been in sales for 25 years and run my own company now.
Here at Wellseated Interiors, we pride ourselves on customer service, when I am making any purchases its something I look for. You should be very proud of your self, you called me two to 3 times a week as I kept asking you to, yet I never felt pressured. You never sounded disappointed when I said I'm just too busy call back in a few days, you just smiled and did it!
I felt that you went in to battle for me, this is how a consultant should always make their client feel, even if its not really true. If I was looking for more sales people in Vic I would definitely be calling you. ( I don't suppose you want to move to Sydney). Your gorgeous after sales girl was as equally friendly and enthusiastic. I could have got sucked into any thing by her!
Thanks again Kyle, stay in touch and keep my number I will be looking to expand the fleet early next year."
- Serrin O'Neill, Well Seated Interiors